Shipping policy
Order Processing & Delivery Times
We process all orders within 1-3 business days. Once shipped, delivery typically takes 7-10 business days, depending on your location.
Shipping Destinations
We currently ship to the following regions:
- United States
- United Kingdom
- Australia
- European Union
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can track your shipment using our tracking page or by visiting https://www.17track.net/en.
Lost or Damaged Shipments
While we take every precaution to ensure your package arrives safely, we are not responsible for lost or damaged shipments once they have been handed over to the carrier. If your order arrives damaged or is missing, please contact us within 48 hours of receiving via our contact form, and we will do our best to assist you.
Failed Delivery & Return to Sender
If a package is undeliverable due to an incorrect address or failure to collect, it will be returned to us at the customer’s expense. Additional shipping fees may apply for reshipment.
Order Cancellations & Modifications
You may request to edit or cancel your order within 24 hours of placing it. After this period, the order will be processed and shipped, and changes will no longer be possible.
Customs, Duties & Taxes
For international orders, customers are responsible for any applicable customs duties, import taxes, or additional fees imposed by their country. If a package is refused due to customs charges, it will be returned to us, and a refund will be issued minus all related costs.
For further inquiries, please contact us via our contact form.
